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Cisco Webex2026-05-01T10:20:34+01:00

Cisco Webex For Business

At First Class Comms, we help businesses bring their communication systems into one place using Cisco Webex.

Rather than juggling multiple tools for calls, messaging, and meetings, we implement a single, streamlined solution that works around your business. From setup to support, we make sure Webex is configured to fit how your team actually works.

Cisco Webex Phone Systems solutions for UK

How We Use Webex to Support Your Business

With First Class Comms, Webex isn’t just software; it becomes part of a complete, managed communication solution.

We help you:

  • Set up cloud-based calling with Webex
  • Enable messaging and team collaboration tools
  • Deliver reliable video meetings with screen sharing
  • Connect Webex with your existing systems and workflows
  • Ensure everything works seamlessly across devices and locations

The result is a communication setup that feels simple to use but is powerful behind the scenes.

WEBEX by CISCO

Why Choose Cisco Webex For Your Business

Webex allows your team to manage all communication from a single platform.

  • Make and receive business calls
  • Send instant messages and check availability
  • Host video meetings with clients or teams
  • Share files, collaborate in spaces, and use whiteboards
  • Stay connected whether in the office or working remotely
  • No switching between platforms, no unnecessary complexity.

Cisco Webex Phone System – Built Around Your Business 

8 Reasons You Should Be Using Business Phone Systems

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01

The PSTN is being switched off, meaning every business needs a future-proof VoIP solution

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02

Simple per month, per user costs

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03

Guaranteed 99.9% uptime backed by our SLA

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04

Scalable solution, making it easy to add and remove users for growing businesses

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05

Built-in business continuity and disaster recovery

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06

Self-serve user-friendly portal enabling you to manage your hosted seats

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07

Intuitive, user-friendly system helping you to boost productivity

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08

Flexible and competitive call bundles

Customer Portal for First Class Comms

Flexible, Scalable and Easy to Use

Webex is designed to grow with your business.

  • Add or remove users as needed
  • Manage your system through a simple portal
  • Support remote teams without additional infrastructure
  • Keep communication consistent across all locations

This makes it suitable for everything from small teams to multi-site organisations.

Cloud server infrastructure powering business network connectivity

Businesses That Should Implement VoIP

We typically recommend Cisco Webex for:

  • Businesses that are moving away from traditional phone systems
  • Teams working remotely or across multiple locations
  • Companies that rely heavily on internal collaboration
  • Organisations looking to simplify their communication setup

Hosted Voice and Webex can scale from small teams to large organisations, making it a long-term solution rather than a short-term fix.

Don’t Let Outdated Phone Systems Slow You Down

Trusted by the best brands

Why Choose First Class Comms?

A Communication Partner for Cisco Webex & Hosted Voice Solutions

Businesses that partner with First Class Comms range from small owner-managed teams to multi-site organisations looking to modernise how they communicate with smart business phone systems.

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National Expertise, Practical Advice

With customers across the UK, we understand how different businesses operate day-to-day, from office-based teams to remote and field staff.

Our approach is grounded in real-world use, not generic setups. We focus on what will actually work for your team, ensuring your Webex and Hosted Voice solution supports how you communicate in practice.

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Bespoke Solutions

We take the time to understand your team structure, workflows, and existing systems before configuring Cisco Webex around your needs. Whether you need simple calling or a fully integrated collaboration setup, we build a solution that fits, not one you have to adapt to.

Customer support for uk businesses with business phone needs

Support You Can Rely On

Communication is critical to your business, so when something needs attention, you need a team that responds quickly.

Our support is direct, accountable, and easy to access. You’ll deal with people who understand your setup, not a faceless call centre, so issues get resolved faster and with less disruption.

Keep Your Team Connected and Your Customers Engaged

If your team is juggling multiple communication tools, missing enquiries, or spending too much time on repetitive tasks, it may be time to rethink your setup.

Book a demo with First Class Comms and discover how Cisco Webex can simplify your communication and help your team work more efficiently.

When you work with FCC

You’re doing so much more

B Corp Certified badge for First Class Comms

Taking responsbility for the world we work in.

FCC are super proud of becoming the first UK technology company to be B Corp certified who focuses on business phone systems, broadband and mobile phone contracts. At FCC we strive to create value for employees, customers, the community, and the environment.

As a B Corp we go through a rigorous assessment process to evaluate our social and environmental performance, transparency, and overall impact. This assessment helps ensure that FCC is genuinely committed to its social and environmental goals.

In the last year we have offset 100% of our carbon (200 tCO2e) and been responsible for planting 1728 trees.

First Class Comms supporting local community initiatives

You help us to give back to our communities.

We believe in being actively involved in the community and like to feel that we give something back.

We are proud to work with so many great local and national Charities, CIC companies and local causes and actively encourage our team members to get involved.

Last year FCC donated £15,591 to charities and local good causes. Our colleagues are on target to volunteer for 12 days in the local community.

If you are raising money for a good cause, doing something special or need a prize for an auction then please get in touch to see if we can help.

WHAT DO OUR CLIENTS SAY?

Customer satisfaction is the only measure that matters. We make complex systems work seamlessly for our clients so they can concentrate on what they do best.

“Our Account Manager is always on hand to resolve any issues we have regardless of time of day. A professional and capable partner.”

The FSC Group

“FCC understand just how business critical our connectivity and telephony needs are, which makes working with them a pleasure.”

Turtle Bay

“The team from FCC provide us with an outsourced Telecoms helpdesk, 24/7 support and a full MI pack to keep an eye on our costs.”

Bristol Airport

FCC NEWS

Our thoughts and insights on current telecommunication topics and trends with a focus on helping business customers.

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    A pioneering South West telecoms reseller has marked a decade in business by setting a UK precedent, becoming the first in its industry to achieve B Corp status.

    Staff at First Class Comms in Weston-super-Mare have spent the past 12 months on a journey towards the certification which assesses the governance, employment standards, community outreach, environmental values and customer service levels of a business.

    Fewer than 1,500 companies in the UK have achieved B Corp status – the gold standard certification for businesses making a positive impact on their various stakeholders.

    Now First Class Comms, which started life as a one-person, home office business in 2013, has become the first of its kind in the country to achieve the award.

    The company provides telephony, mobile phones and contracts, and broadband and internet services to some 300 clients, the majority of which have their head offices in the South West.

    “Becoming B Corp certified is a great achievement for the company,” said FCC founder and managing director Mark Burland. “Fortunately we had already incorporated many of the values into our business practices, particularly in terms of our management of staff and our customer services."

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    FCC has pledged to raise £10,000 for Bristol-based, not-for-profit Community of Purpose (CoP). The pledge marks the continuity of a 3-year old partnership, in which FCC has supported several CoP campaigns including Pennies for Purpose , Break Free and the Bristol Young Heroes Awards.

Frequently Asked Questions

What is the PSTN switch off, and how can First Class Comms help my business prepare?2025-11-02T20:03:17+00:00

The Public Switched Telephone Network (PSTN) Switch Off is the UK’s plan to retire traditional copper-based phone lines (like ISDN and PSTN) by the end of January 2027. First Class Comms helps businesses transition from these legacy systems to future-proof, internet-based services like VoIP, SIP and Hosted telephony. Explore our PSTN page to find out more about this.

How scalable are your hosted phone systems as my business grows?2025-11-02T15:07:10+00:00

Hosted phone systems are highly scalable. They can easily scale up or down to accommodate your changing requirements, whether you are adding new employees, opening new locations, or adjusting to seasonal demands.

Does a hosted phone system require expensive physical hardware onsite?2025-11-02T15:07:27+00:00

No. Hosted VoIP systems eliminate the need for complex, expensive onsite physical networks and hardware. The system is managed in the cloud, offering a high-definition, low-maintenance solution.

What is a hosted phone system (VoIP), and what are the main benefits for my business?2025-11-02T15:07:48+00:00

A hosted phone system, or VoIP (Voice over Internet Protocol), is a cloud-based telephone system that uses your internet connection instead of traditional landlines. Key benefits include cost-effectiveness (no need for complex physical hardware), advanced features (such as auto-attendants and call analytics), and flexibility for remote work.

CONTACT FCC TODAY

Contact us today to see how FCC can help

Don’t settle for mediocre service and inflated costs. Let FCC ensure your telecom services meet all of your business needs.

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Contact FCC

First Class Comms Limited
First Floor
4 Mortson Court
Aisecome Way
Weston super Mare
BS22 8NG

Email: click here
Call: 01934 756 400

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First Class Comms Limited registered office is First Floor, 4 Mortson Court, Aisecome Way, Weston super Mare, BS22 8NG.

Registered in England and Wales Registered No. 08430202

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