Cisco Webex2026-04-21T09:52:31+01:00

Cisco Webex For Business

At First Class Comms, we help businesses bring their communication systems into one place using Cisco Webex.

Rather than juggling multiple tools for calls, messaging, and meetings, we implement a single, streamlined solution that works around your business. From setup to support, we make sure Webex is configured to fit how your team actually works.

With First Class Comms, Webex isn’t just software; it becomes part of a complete, managed communication solution.

We help you:

  • Set up cloud-based calling with Webex
  • Enable messaging and team collaboration tools
  • Deliver reliable video meetings with screen sharing
  • Connect Webex with your existing systems and workflows
  • Ensure everything works seamlessly across devices and locations

The result is a communication setup that feels simple to use but is powerful behind the scenes.

Webex allows your team to manage all communication from a single platform.

  • Make and receive business calls
  • Send instant messages and check availability
  • Host video meetings with clients or teams
  • Share files, collaborate in spaces, and use whiteboards
  • Stay connected whether in the office or working remotely
  • No switching between platforms, no unnecessary complexity.

Cisco Webex Phone System – Built Around Your Business 

8 Reasons You Should Be Using Business Phone Systems

01

The PSTN is being switched off, meaning every business needs a future-proof VoIP solution

02 

Simple per month, per user costs

03

Guaranteed 99.9% uptime backed by our SLA

04

Scalable solution, making it easy to add and remove users for growing businesses

05

Built-in business continuity and disaster recovery

06

Self-serve user-friendly portal enabling you to manage your hosted seats

07

Intuitive, user-friendly system helping you to boost productivity

08

Flexible and competitive call bundles

Business mobile phones supporting workplace communication

Webex is designed to grow with your business.

Add or remove users as needed

Manage your system through a simple portal

Support remote teams without additional infrastructure

Keep communication consistent across all locations

This makes it suitable for everything from small teams to multi-site organisations.

Phone

We typically recommend Cisco Webex for:

Businesses that are moving away from traditional phone systems

Teams working remotely or across multiple locations

Companies that rely heavily on internal collaboration

Organisations looking to simplify their communication setup

Hosted Voice and Webex can scale from small teams to large organisations, making it a long-term solution rather than a short-term fix.

Don’t Let Outdated Phone Systems Slow You Down

Trusted by the best brands

Why Choose First Class Comms?

A Communication Partner for Cisco Webex & Hosted Voice Solutions

Businesses that partner with First Class Comms range from small owner-managed teams to multi-site organisations looking to modernise how they communicate with smart business phone systems.

Local business expertise icon

National Expertise, Practical Advice

With customers across the UK, we understand how different businesses operate day-to-day, from office-based teams to remote and field staff.

Our approach is grounded in real-world use, not generic setups. We focus on what will actually work for your team, ensuring your Webex and Hosted Voice solution supports how you communicate in practice.

Icon representing tailored business solutions

Bespoke Solutions

We take the time to understand your team structure, workflows, and existing systems before configuring Cisco Webex around your needs. Whether you need simple calling or a fully integrated collaboration setup, we build a solution that fits, not one you have to adapt to.

Customer support for uk businesses with business phone needs

Support You Can Rely On

Communication is critical to your business, so when something needs attention, you need a team that responds quickly.

Our support is direct, accountable, and easy to access. You’ll deal with people who understand your setup, not a faceless call centre, so issues get resolved faster and with less disruption.

Speak to a Connectivity Specialist

If your organisation relies on stable cloud access, secure communications and uninterrupted customer contact, it may be time to review your current setup.

Book a connectivity assessment with First Class Comms and evaluate whether a leased line aligns with your operational and commercial objectives.

When you work with FCC

You’re doing so much more

B Corp Certified badge for First Class Comms

Taking responsbility for the world we work in.

FCC are super proud of becoming the first UK technology company to be B Corp certified who focuses on business phone systems, broadband and mobile phone contracts. At FCC we strive to create value for employees, customers, the community, and the environment.

As a B Corp we go through a rigorous assessment process to evaluate our social and environmental performance, transparency, and overall impact. This assessment helps ensure that FCC is genuinely committed to its social and environmental goals.

In the last year we have offset 100% of our carbon (200 tCO2e) and been responsible for planting 1728 trees.

First Class Comms supporting local community initiatives

You help us to give back to our communities.

We believe in being actively involved in the community and like to feel that we give something back.

We are proud to work with so many great local and national Charities, CIC companies and local causes and actively encourage our team members to get involved.

Last year FCC donated £15,591 to charities and local good causes. Our colleagues are on target to volunteer for 12 days in the local community.

If you are raising money for a good cause, doing something special or need a prize for an auction then please get in touch to see if we can help.

WHAT DO OUR CLIENTS SAY?

Customer satisfaction is the only measure that matters. We make complex systems work seamlessly for our clients so they can concentrate on what they do best.

“Our Account Manager is always on hand to resolve any issues we have regardless of time of day. A professional and capable partner.”

The FSC Group

“FCC understand just how business critical our connectivity and telephony needs are, which makes working with them a pleasure.”

Turtle Bay

“The team from FCC provide us with an outsourced Telecoms helpdesk, 24/7 support and a full MI pack to keep an eye on our costs.”

Bristol Airport

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Frequently Asked Questions

What is the PSTN switch off, and how can First Class Comms help my business prepare?2025-11-02T20:03:17+00:00

The Public Switched Telephone Network (PSTN) Switch Off is the UK’s plan to retire traditional copper-based phone lines (like ISDN and PSTN) by the end of January 2027. First Class Comms helps businesses transition from these legacy systems to future-proof, internet-based services like VoIP, SIP and Hosted telephony. Explore our PSTN page to find out more about this.

Are your services limited to a specific geographic region in the UK?2025-11-02T15:12:30+00:00

While the company is based in the South West, as a provider of cloud-based phone systems and national connectivity/mobile solutions, they are equipped to service and support fast-growing businesses across the UK.

How does the process of switching my current telecom provider work?2025-11-02T15:11:46+00:00

The process is designed to be seamless. First Class Comms manages the entire transition, from assessing your current setup and recommending a new solution to managing the switchover and ensuring minimal disruption to your daily operations.

Do you provide ongoing technical support for the services you provide?2025-11-02T15:11:10+00:00

Yes, the company aims to be a lasting partner and provides ongoing support and maintenance for all its services, allowing your team to focus on business operations while they handle the complex telecoms technology.

What does it mean that First Class Comms is a Certified B Corporation?2025-11-02T15:10:28+00:00

Being a Certified B Corporation means the company is legally required to consider the impact of its decisions on its workers, customers, suppliers, community, and the environment. This certification demonstrates a commitment to balancing profit with purpose and is a measure of social and environmental performance.

What is the PSTN Switch Off, and how can First Class Comms help my business prepare?2025-11-02T15:09:36+00:00

The Public Switched Telephone Network (PSTN) Switch Off is the UK’s plan to retire traditional copper-based phone lines (like ISDN and PSTN) by 2025. First Class Comms helps businesses transition from these legacy systems to future-proof, internet-based services like VoIP and modern connectivity.

Can we utilise multiple network operators with your mobile services?2025-11-02T15:08:50+00:00

Yes, your bespoke mobile solution can be designed to use multiple network operators if that is the best way to ensure optimal coverage and service quality for your team across different locations.

How are your business mobile tariffs structured?2025-11-02T15:05:44+00:00

Mobile tariffs are bespoke and built around the exact usage of your employees. First Class Comms assesses how your team uses mobile services and creates a tailored tariff to ensure you get all the coverage you need without hidden costs.

How do I determine the right connectivity speed and solution (e.g., Leased Line vs. FTTP) for my business?2025-11-02T15:06:23+00:00

Your required solution is determined by factors like the size of your team, the data intensity of your applications, and your need for dedicated uptime. The team can assess your specific usage to recommend a bespoke solution that guarantees the necessary speed and reliability.

What types of connectivity solutions do you offer for businesses?2025-11-02T15:06:39+00:00

First Class Comms provides a range of business connectivity options, including high-speed solutions like Fibre to the Premises (FTTP) and dedicated Leased Lines, ensuring speed, reliability, and seamless internet access for your operations.

How scalable are your hosted phone systems as my business grows?2025-11-02T15:07:10+00:00

Hosted phone systems are highly scalable. They can easily scale up or down to accommodate your changing requirements, whether you are adding new employees, opening new locations, or adjusting to seasonal demands.

Does a hosted phone system require expensive physical hardware onsite?2025-11-02T15:07:27+00:00

No. Hosted VoIP systems eliminate the need for complex, expensive onsite physical networks and hardware. The system is managed in the cloud, offering a high-definition, low-maintenance solution.

What is a hosted phone system (VoIP), and what are the main benefits for my business?2025-11-02T15:07:48+00:00

A hosted phone system, or VoIP (Voice over Internet Protocol), is a cloud-based telephone system that uses your internet connection instead of traditional landlines. Key benefits include cost-effectiveness (no need for complex physical hardware), advanced features (such as auto-attendants and call analytics), and flexibility for remote work.

CONTACT FCC TODAY

Contact us today to see how FCC can help

Don’t settle for mediocre service and inflated costs. Let FCC ensure your telecom services meet all of your business needs.

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