Bristol Airport: Soaring High with Seamless Connectivity

Bristol Airport, the UK’s fastest-growing regional airport, and North Somerset’s largest employer, boasts a rich history dating back to 1930. It serves over 6 million passengers annually, with plans to expand capacity to 10 million. With hundreds of staff spread across a vast site, efficient communication is crucial for smooth operations. However, mobile phone signal issues, caused by the airport’s complex layout and diverse structures, hampered communication efforts.

The Challenge:

Poor mobile signal coverage across various airport buildings and locations created communication bottlenecks, hindering operational efficiency.

The Solution:

First Class Coms, a communications provider, partnered with Bristol Airport to address their connectivity challenges:

  • Comprehensive Site Survey: A thorough on-site survey pinpointed areas with weak signal strength across different networks.
  • Dual Network Solution: Based on the survey results, First Class Comms recommended a multi-network mobile plan, utilising two carriers, to achieve significantly better coverage throughout the airport.

The Benefits:

  • Enhanced Coverage: The multi-network solution significantly improved mobile signal strength across the airport, minimising communication disruptions.
  • Improved Efficiency: Reliable mobile connectivity facilitated smoother operations and streamlined communication between staff.
  • Reduced Downtime: Minimised “not-spot” areas ensured staff could stay connected and address issues promptly.

Summary:

First Class Comms data-driven approach and multi-network solution provided Bristol Airport with a comprehensive communication infrastructure. This improved signal strength empowered staff to collaborate effectively, ensuring a seamless and efficient airport experience for passengers.

If you face similar mobile coverage challenges within your buildings or across your mobile workforce, First Class Comms can help create a solution for optimal connectivity.