News & Blog
Our thoughts and insights on current telecommunication topics and trends with a focus on helping business customers.
Trends and Technologies That Will Shape Business Communication
The world of business communication is constantly evolving, and [...]
Telecoms for Tourism: How Bristol’s Hospitality Industry Can Benefit from the Latest Technologies
Bristol’s tourism industry is thriving, with visitors flocking to the [...]
Top 3 mistakes Business Owners make when choosing a mobile provider
When choosing a new mobile provider, business owners often make [...]
Ditching the Landline: How Do VoIP Phone Systems Work?
Remember the days of clunky landlines and limited features? At [...]
Top 5 Challenges Faced by Bristol Businesses and How Better Telecoms Can Help
Bristol’s business scene is a vibrant hub, buzzing with innovation [...]
FCC becomes first UK tech reseller to be awarded B Corp status
A pioneering South West telecoms reseller has marked a decade in business by setting a UK precedent, becoming the first in its industry to achieve B Corp status.
Staff at First Class Comms in Weston-super-Mare have spent the past 12 months on a journey towards the certification which assesses the governance, employment standards, community outreach, environmental values and customer service levels of a business.
Fewer than 1,500 companies in the UK have achieved B Corp status – the gold standard certification for businesses making a positive impact on their various stakeholders.
Now First Class Comms, which started life as a one-person, home office business in 2013, has become the first of its kind in the country to achieve the award.
The company provides telephony, mobile phones and contracts, and broadband and internet services to some 300 clients, the majority of which have their head offices in the South West.
“Becoming B Corp certified is a great achievement for the company,” said FCC founder and managing director Mark Burland. “Fortunately we had already incorporated many of the values into our business practices, particularly in terms of our management of staff and our customer services."
Project Break Free: First Class Comms raises money for local charity
The First Class Comms corporate golf day was a way [...]
FCC Announced as Women & Girls Performance Partner
South west business telecoms experts, First Class Comms (FCC), have [...]
Business telecoms provider secures industry-leading NPS score
SIP for teams offers an enhanced calling alternative to Microsoft Calling Plans at a competitive price point.
FCC SIP for Teams
SIP for teams offers an enhanced calling alternative to Microsoft Calling Plans at a competitive price point.
FCC Makes £10,000 Pledge To Local Bristol Not-For-Profit Community Of Purpose
FCC has pledged to raise £10,000 for Bristol-based, not-for-profit Community of Purpose (CoP). The pledge marks the continuity of a 3-year old partnership, in which FCC has supported several CoP campaigns including Pennies for Purpose , Break Free and the Bristol Young Heroes Awards.
Why you shouldn’t be scared of the BT switch-off
It might be Halloween, but there’s no reason to fear the 2025 BT switch-off!
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