Managed mobile and hosted VoIP solutions, tailored to your business.
First Class Comms is the smart choice for businesses that value reliability and responsibility. As a B Corp certified provider, we uphold the highest standards of ethics and sustainability, ensuring your communication solutions align with your values. Our hosted VoIP systems and mobile services deliver seamless connectivity, backed by exceptional support. Plus, by partnering with us, you’re supporting charitable initiatives across the South West – because we believe in strengthening both businesses and communities.
We work with all the networks & manufacturers
First Class Comms offers unmatched flexibility for your business mobile needs. We provide devices from all leading manufacturers and access to every major network, ensuring you get the best coverage and choice. Whether you prefer contract plans or SIM-only options, our tailored solutions make it easy to keep your team connected without compromise.
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Cloud-based hosted phone systems (VoIP)
First Class Comms offers a powerful business phone system solution called HV Cloud. Unlike traditional phone systems that require complex on-site equipment, HV Cloud is a cloud-based solution, also known as VoIP (Voice over Internet Protocol). This means you can make and receive calls using a reliable internet connection, eliminating the need for expensive hardware and complicated network setups.
Our HV Cloud phone system delivers crystal-clear HD call quality and advanced features like call forwarding, voicemail, and auto-attendant to keep your business running smoothly. It’s fully scalable, cost-effective with flexible pay-as-you-go pricing, and eliminates the upfront costs of traditional systems. Built on BT’s secure next-generation network, it guarantees maximum uptime and reliable communication you can trust.
What makes us different?
WHAT DO OUR CLIENTS SAY?
Customer satisfaction is the only measure that matters. We make complex systems work seamlessly for our clients so they can concentrate on what they do best.
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Frequently Asked Questions
The Public Switched Telephone Network (PSTN) Switch Off is the UK’s plan to retire traditional copper-based phone lines (like ISDN and PSTN) by the end of January 2027. First Class Comms helps businesses transition from these legacy systems to future-proof, internet-based services like VoIP, SIP and Hosted telephony. Explore our PSTN page to find out more about this.
While the company is based in the South West, as a provider of cloud-based phone systems and national connectivity/mobile solutions, they are equipped to service and support fast-growing businesses across the UK.
The process is designed to be seamless. First Class Comms manages the entire transition, from assessing your current setup and recommending a new solution to managing the switchover and ensuring minimal disruption to your daily operations.
Yes, the company aims to be a lasting partner and provides ongoing support and maintenance for all its services, allowing your team to focus on business operations while they handle the complex telecoms technology.
Being a Certified B Corporation means the company is legally required to consider the impact of its decisions on its workers, customers, suppliers, community, and the environment. This certification demonstrates a commitment to balancing profit with purpose and is a measure of social and environmental performance.
The Public Switched Telephone Network (PSTN) Switch Off is the UK’s plan to retire traditional copper-based phone lines (like ISDN and PSTN) by 2025. First Class Comms helps businesses transition from these legacy systems to future-proof, internet-based services like VoIP and modern connectivity.
Yes, your bespoke mobile solution can be designed to use multiple network operators if that is the best way to ensure optimal coverage and service quality for your team across different locations.
Mobile tariffs are bespoke and built around the exact usage of your employees. First Class Comms assesses how your team uses mobile services and creates a tailored tariff to ensure you get all the coverage you need without hidden costs.
Hosted phone systems are highly scalable. They can easily scale up or down to accommodate your changing requirements, whether you are adding new employees, opening new locations, or adjusting to seasonal demands.
No. Hosted VoIP systems eliminate the need for complex, expensive onsite physical networks and hardware. The system is managed in the cloud, offering a high-definition, low-maintenance solution.
A hosted phone system, or VoIP (Voice over Internet Protocol), is a cloud-based telephone system that uses your internet connection instead of traditional landlines. Key benefits include cost-effectiveness (no need for complex physical hardware), advanced features (such as auto-attendants and call analytics), and flexibility for remote work.
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Our thoughts and insights on current telecommunication topics and trends with a focus on helping business customers.
