County Contractors

County Contractors: A Legacy of Quality Refurbishment

County Contractors, a leading refurbishment contractor for over 40 years, has established a reputation for exceptional service across various sectors. From hotels and retail spaces to healthcare facilities, their expertise spans the UK.

The Challenge:

As County Contractors work on diverse projects across the country, ensuring consistent and scalable communication solutions was crucial. They needed to address:

  • Mobile Connectivity: Reliable mobile access for staff at various locations, regardless of device.
  • Site-Specific Communication: Flexible solutions for temporary and permanent site offices, accommodating different user numbers.
  • Cost Management: Reduction in landline call costs to company mobiles and prevention of unexpected mobile bills.

The Solution:

FCC, a communications provider, partnered with County Contractors to build a comprehensive communication infrastructure:

  • Integrated Hosted Telephony: A cloud-based phone system integrated seamlessly with their existing broadband, providing nationwide connectivity for voice and data across all sites. This system offered easy user management through a user-friendly interface.
  • Scalable Contracts: Flexible mobile contracts allowed County Contractors to adjust services according to site size and duration.
  • Cost-Effective Calls: A new landline tariff provided free calls from UK offices to company mobiles, significantly reducing costs.
  • Bespoke Billing Reports: Detailed monthly reports identified potential unnecessary charges and ensured proactive cost management.

The Benefits:

  • Enhanced Connectivity: Reliable mobile access across the country improved communication for staff.
  • Scalable Solutions: Flexible communication options catered to the specific needs of each site.
  • Cost Savings: Reduced landline call costs and proactive management minimized mobile bill surprises.
  • Simplified Management: The integrated system offered centralized and easy user management.

Summary:

By providing a scalable and cost-effective communication solution, FCC empowered County Contractors to focus on what they do best – high-quality refurbishments. The new system ensures seamless communication across their nationwide projects, allowing them to deliver exceptional service to their clients.