Values

As a B Corp company we carefully monitor our impact on the local community and wider environment

Certified B Corporation

A force for good

CERTIFIED B CORPORATION

FCC are super proud of becoming the first UK technology company to be B Corp certified who focuses on business phone systems, broadband and mobile phone contracts.

At FCC we strive to create value for employees, customers, the community, and the environment.

As a B Corp we go through a rigorous assessment process to evaluate our social and environmental performance, transparency, and overall impact. This assessment helps ensure that FCC is genuinely committed to its social and environmental goals.

B Corp Rating

First Class Comms has an overall score of 89.3. The median score for ordinary businesses who complete the assessment is currently 50.9.

What does this mean in the real world?

Community of Purpose

Community

In the last 12 months we have raised £15,591 for charity, and donated 3 days volunteering in the community.

Environment

Environment

Our carbon offsetting is currently at 100%, equivalent to 200 tCO2e. We have been responsible for planting 1728 trees.

Team

Employment

We are a Living Wage employer, plus we provide an employee health cash plan, private health care and 5% employer pension contributions.

Customers

Customers

We constantly assess and improve the quality of our products and services, ethical marketing, data privacy and security, and feedback channels

Annual Impact Reports

Certified B Corporation

FCC Annual Impact Report

2024-2025

Certified B Corporation

FCC Annual Impact Report

2023-2024

Our Mission

At FCC our mission is to provide exceptional and tailored mobile tariffs, hosted phone systems and broadband services with a human touch.

We are passionate about delivering a world-class experience at every step of your journey to ensure success, together with social and environmental responsibilities.

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Customer first.

Our customers are our favourite part of running a business. Everything we do is to ensure our customers are successful and feel truly valued by FCC; from our regular check-ins to those times you need technical expertise, you will find us to be responsive, friendly, and professional. We are passionate about listening to our customers so we can continually innovate and improve our services – your feedback is a vital part of our Customer Voice programme.

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Trusted relationships.

We believe that the best relationships are based on trust. We go beyond just providing telecommunication services, we build trusted partnerships and provide the very best advice based on your needs while taking care to ensure you get the best value solution.

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Environment & community.

We take our responsibilities for the environment and supporting of our local community, seriously. As a business we engage with all stakeholders, to improve these areas, recording, tracking, and reviewing our commitments, as a “responsible Organisation”. We work hard with local organisations, and continually improving our carbon footprint. Find out more about some of our projects here.

CONTACT FCC TODAY

Contact us today to see how FCC can help

Don’t settle for mediocre service and inflated costs. Let FCC ensure your telecom services meet all of your business needs.

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